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On-Going IT Support for Your Teaching, Learning and Work
Posted by Andrew McAllister on 15 March 2020 06:06 PM

Support for Students Learning this Spring/Summer

If you're learning this Spring/Summer Semester, we've created a new resource hub for students!

Support for Faculty Teaching this Spring/Summer

If you're teaching this Spring/Summer Semester, we've created a new resource hub for faculty!

New Support for Faculty

Advice for Working, Learning or Teaching from Home

Review the Teaching Continuity Resources Page

An information page about maintaining the continuity of teaching and learning during campus closures and other disruptions to course delivery has been created to help course instructors think through how to use technology to continue teaching and complete the semester. You can access it here.

Use Microsoft Teams for Synchronous Learning, Chat, Office Hours and More

We have enabled Microsoft Teams for all of our students, and we encourage you to use it for its great video, audio, screen sharing, chat and file sharing capabilities. You can easily create a Class Team, add all your students from Canvas, and video and audio chat when needed. Learn more.

Record your Lectures, Student Reflections with Techsmith Relay

Techsmith Relay allows you or your students to record your screen, webcam and microphone at your desk on a laptop, or using an iOS or Android smartphone. Students can also use Relay to upload any video file and share it privately with your class in Canvas. Learn more about Techsmith Relay

Share Word Documents or Powerpoint Presentations in Office 365

You or your students can share essays or presentations they’ve created simply by clicking “Share” in Microsoft Word or Powerpoint. Now available to all students. Learn more.

Copy & Print

The Digital Print Centre (Print Shop) will be open today Monday March 16 from 8:00am-5:00pm. We will remain fully operational until the end of today, Monday March 16th. After today we will be closed in line with @OCAD's campus-wide suspension of face-to-face services. Questions and concerns can be forwarded to, this email will be monitored during the shutdown.

AV Loans: Students Borrowing AV Equipment

There will be no new loans of equipment after the of end of day today. Contact AV Loans if you currently have equipment signed out by calling x227 or emailing today.

Laptop Loans

If you're a student with a broken computer, or need a laptop for some reason, please contact us ASAP at or call 416-977-6000 x277 and we will respond to your inquiry.

If you're a faculty member or staff, please contact us ASAP using the methods above.

IT Help Desk: We’re Ready to Help You

We will support students, faculty and staff online. 




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Student Email Has Changed!
Posted by Alea Drain on 09 March 2020 03:10 PM

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Coming Soon for Students: OCAD U 365
Posted by Alea Drain on 20 November 2019 01:08 PM

Poster Image: Coming Soon for Students! OCAD U 365. Advanced collaboration tools, diverse suite of productivity apps, improved email and calendaring. Launching in 2020. Stay tunes for details to arrive in your OCAD U inbox.

Learn more in our Knowledgebase article.

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OCAD U 365: Display Name Change
Posted by Andrew McAllister on 08 November 2019 10:16 AM

Great News! We're changing your Display Name to read "Firstname Lastname".

Currently, your display name in many OCAD U applications including Office 365 is “Lastname, Firstname”. The reverse order is no longer necessary, and we thought it would be great to change your Display name to match how you read it. We will be changing your display name on November 15, 2019.

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Apple macOS Catalina 10.15: Don't Upgrade Yet
Posted by Andrew McAllister on 07 October 2019 01:34 PM

Apple is releasing its newest version of macOS today called Catalina, but we can't recommend that you upgrade yet. Why?

1. macOS Catalina 10.15 marks the end of 32-bit application support in macOS. 

Many apps that have not yet been updated will not work. This includes any application that you may have received a warning about in Mojave 10.14.

2. We haven't yet tested all of our apps and workflows against it yet

Early adopters usually encounter a few bumps, and we don't want that to be you.

Read more about it on The Verge and Ars Technica: 

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