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Mar
15
On-Going IT Support for Your Teaching, Learning and Work
Posted by Andrew McAllister on 15 March 2020 06:06 PM

IT Help Desk: We’re Ready to Help You

We will support students, faculty and staff online. 

Advice for Working, Learning or Teaching from Home

Review the Teaching Continuity Resources Page

An information page about maintaining the continuity of teaching and learning during campus closures and other disruptions to course delivery has been created to help course instructors think through how to use technology to continue teaching and complete the semester. You can access it here.

Use Microsoft Teams for Synchronous Learning, Chat, Office Hours and More

We have enabled Microsoft Teams for all of our students, and we encourage you to use it for its great video, audio, screen sharing, chat and file sharing capabilities. You can easily create a Class Team, add all your students from Canvas, and video and audio chat when needed. Learn more.

Record your Lectures, Student Reflections with Techsmith Relay

Techsmith Relay allows you or your students to record your screen, webcam and microphone at your desk on a laptop, or using an iOS or Android smartphone. Students can also use Relay to upload any video file and share it privately with your class in Canvas. Learn more about Techsmith Relay

Share Word Documents or Powerpoint Presentations in Office 365

You or your students can share essays or presentations they’ve created simply by clicking “Share” in Microsoft Word or Powerpoint. Now available to all students. Learn more.

Copy & Print

The Digital Print Centre (Print Shop) will be open today Monday March 16 from 8:00am-5:00pm. We will remain fully operational until the end of today, Monday March 16th. After today we will be closed in line with @OCAD's campus-wide suspension of face-to-face services. Questions and concerns can be forwarded to copyprint@ocadu.ca, this email will be monitored during the shutdown.

AV Loans: Students Borrowing AV Equipment

There will be no new loans of equipment after the of end of day today. Contact AV Loans if you currently have equipment signed out by calling x227 or emailing avhelp@ocadu.ca today.

Laptop Loans

If you're a student with a broken computer, or need a laptop for some reason, please contact us ASAP at ithelp@ocadu.ca or call 416-977-6000 x277 and we will respond to your inquiry.

If you're a faculty member or staff, please contact us ASAP using the methods above.