YOUR OCAD U STUDENT EMAIL HAS MOVED FROM GMAIL TO OUTLOOK!
ACCESS YOUR STUDENT EMAIL VIA MYOCADU.CA, CLICK ON "STUDENT EMAIL"
TO ACCESS YOUR NEW OUTLOOK EMAIL INBOX AND SELECT "OCAD U 365" TO
ACCESS ALL OF THE APPS AVAILABLE TO YOU IN THE OFFICE 365
ENV...
STARTING IN SEPTEMBER 2019, FACULTY, STAFF AND STUDENTS WHO USE ADOBE
CREATIVE CLOUD ON AN ON-CAMPUS COMPUTER WILL NEED TO SIGN IN AND SIGN
OUT USING THEIR OCAD U SUPPLIED ADOBE ID OR ENTERPRISE ID, OR A FREE
ADOBE ID.
Related:
* Adobe Enterprise ID:...
When switching to using an Adobe Enterprise ID on a computer that has
been imaged by IT Services with a serialized package, it is
recommended that one perform a deserialization of the existing Adobe
software on the computer before signing in to avoid prob...
5TH STATION TURN AROUND TIME
OUR TURNAROUND TIME FOR AN ORDER IS _24 HOURS_ AND COULD POTENTIALLY
BE LONGER!
How so? Please consider the following:
* We want to be sure you are getting exactly what you imagined and
this takes time.
* The first ste...
COPY & PRINT SERVICES NOW OFFERS BUSINESS CARDS!
Media/Paper Choices: Matte Cover or Heavyweight Matte (80# or 100#
Coverstock)
Document Size: W: 3.5" H: 2" (with bleed of 0.0625" or 1/16")
Pricing: $20.00 for 100 Double-sided business cards/$15.00 ...
JOB TICKETING FAQ
1. WHAT IS JOB TICKETING?
Job Ticketing is Copy&Print service's online ordering system. With Job
Ticketing we have some new features such as:
Customer reply
Updated file uploading size
Easier ordering for large format print
2...
COPY & PRINT SERVICES - MFD FLEET REFRESH 2020 FAQ
WHAT IS HAPPENING?
Copy & Print Services is refreshing our fleet of
Photocopiers/Multi-Function Devices (MFDs) across campus! New,
improved devices!
WHEN IS THIS HAPPENING?
* TUESDAY 18 FEBRUARY - ...
_WELCOME TO THE WORLD OF 5TH COLOUR STATION PRINTING! _
This knowledge base article will provide all the necessary information
that you need to get started printing with our newest digital press,
the Ricoh C7210sx! Our new digital press (Ricoh C7210sx) i...
RICOH 5TH STATION PRINTING: FREQUENTLY ASKED QUESTIONS
WHAT IS 5TH STATION PRINTING?
* 5th station printing refers to our printer's capability to print
another 'specialty colour' along with the basic 4 process colours
(Cyan, Magenta, Yellow, Black).
...
RICOH 5TH STATION ORDER FORM (THE CHIT)
Hello there! In this KB Article we will be going over each component
of the Ricoh 5th station order form to help you when getting ready to
place an order at Copy & Print Services.
1.A: _NAME _
Where you'll wr...
RICOH 5TH STATION PRICING
Prints on the Ricoh cost the same as Standard Laser Printing (See
price chart here
[https://www.ocadu.ca/Assets/content/copy-print/Print+Shop+Price+List+2018.jpg?method=1]),
with the exception of specialty colours and black pap...
WHAT IS SHOWSPACE?
Showspace is a publicly accessible viewing space curated by Copy &
Print Services with the intent of promoting OCAD University students'
work. Selected works will be displayed on three 25.50" x 70" floating
panels in the entrance corr...
Apple's Quicktime Player has the ability to record the computer
screen.
* Launch Quicktime Player.
* Click File and select New Screen Recording.
* A new Screen Recording window opens.
* Click the arrow beside the Record button to make sure the co...
INSTRUCTIONS BY BROWSER:
CHROME [HTTPS://KB.IU.EDU/D/AHIC#CHROME]
FIREFOX [HTTPS://KB.IU.EDU/D/AHIC#FIREFOX]
SAFARI [HTTPS://KB.IU.EDU/D/AHIC#SAFARI]
MICROSOFT EDGE [HTTPS://KB.IU.EDU/D/AHIC#EDGE]
INTERNET EXPLORER 11 [HTTPS://KB.IU.EDU/D/AHIC#I...
GAL FAQ:
* What is the Global Address List (GAL)?
* Who shows up?
* Who sees who?
* Which 365 apps use the GAL?
* How does this affect my experience on Office 365?
* What happens if I am hidden in the GAL?
WHAT IS THE GLOBAL ADDRESS LIST (GA...
THIS ARTICLE IS FOR GRADUATING STUDENTS AT OCAD UNIVERSITY REGARDING
OFFICE 365 UPON GRADUATION.
RELATED ARTICLES:
* OCAD U 365: Student Launch
[https://support-its.ocadu.ca/index.php?/Knowledgebase/Article/View/2423/384/ocad-u-365-student-launch]...
This article is for former OCAD U students who have content in their
student Google Drive.
OCAD U is moving the student email system from Gmail to Office 365.
Included in the migration is current students, students eligible to
enroll and recent alumni. Y...
THIS ARTICLE IS FOR ALUMNI AND FORMER STUDENTS WHO NEED TO MIGRATE THE
CONTENTS IN THEIR STUDENT EMAIL ACCOUNT TO A PERSONAL EMAIL ACCOUNT.
OPTIONS:
* COPYING CONTENT FROM A SCHOOL ACCOUNT TO ANOTHER GOOGLE ACCOUNT
* USING GOOGLE TAKEOUT TO DOWNLOA...
THIS ARTICLE IS FOR CURRENT STUDENTS WHO NEED TO MOVE THE CONTENTS IN
THEIR STUDENT GOOGLE DRIVE TO THEIR STUDENT ONEDRIVE.
RELATED ARTICLES:
* OCAD U 365: Student Launch
[https://support-its.ocadu.ca/index.php?/Knowledgebase/Article/View/2423/384/o...
WELCOME!
THIS IS A DIRECTORY OF THE IT SERVICES KNOWLEDGE-BASE ARTICLES THAT
YOU CAN READ THROUGH TO HELP YOU GET STARTED AT OCAD U. PLEASE NOTE
THAT YOU CAN REFER TO THIS LIST AS A REFRESHER, AS THE ARTICLES IN
THIS LIST WILL BE UPDATED WHEN NEEDED.
...
This is a student FAQ page for Papyrus
[https://papyrus-its.ocad.ca/papyrus/login].
* What is Papyrus?
* Who administers the Papyrus system?
* Who can use Papyrus?
* How do I access it?
* What is the Papyrus Terms of Use?
* When will my mate...
USING TECHSMITH RELAY
RECORD A VIDEO WITH TECHSMITH RELAY
Techsmith Relay allows any faculty, student or staff to record a video
with their laptop or smartphone and then share it with a link or
directly in Canvas. Learn more.
[https://support-its.ocadu....
ARE YOU A HARD WORKING STUDENT LOOKING FOR A JOB ON CAMPUS?
IT Services employs students at the AV
[http://www.ocadu.ca/services/it/service-catalog/AV-Help-Desk.htm] and
IT Help Desks
[http://www.ocadu.ca/services/it/service-catalog/IT-Services-Help-Des...
THIS ARTICLE IS AIMED AT USERS WHO WANT TO COLLABORATE WITH EXTERNAL
USERS OVER A LONG PERIOD OF TIME TO PROVIDE THEM WITH GUEST ACCESS TO
A TEAM.
Sharing files from your OneDrive is a quick way to give access to
external users. For external users, this...
TECHSMITH RELAY - CAPTURING VIDEO ON MOBILE USING TECHSMITH FUSE
TechSmith Fuse can be used to record video and share via TechSmith
Relay and Canvas. Perfect for recording course introductions/summaries
or showing demonstrations of techniques.
TechSmi...
Create Folders on your Library to Organize Content
TechSmith Relay has the ability to create Folders (and Sub-Folders) to
help organize content. The written procedure is outlined below. Click
here to see a video demonstration.
[https://ocadu.techsmithrel...
TECHSMITH RELAY - UPLOADING VIDEOS TO YOUR LIBRARY
OCAD U uses TechSmith Relay for Lecture Capture. It can also be used
to store videos that have already been created. Here is how you add
videos to your TechSmith Relay Library.
* Login to your TechSmi...
The Classic version of the TechSmith Relay application is used to
record but it also has the ability to upload previously created videos
to your TechSmith Relay Library.
* Launch TechSmith Relay. If prompted, enter your OCAD U username and
password.
...
TECHSMITH RELAY - VIEWER ANALYTICS
Detailed analytics exist for every video on TechSmith Relay. Access
this data by clicking the Analytics button found below the video. From
there you can filter the list to see all viewers, viewers who watched
part of t...
TROUBLESHOOTING FAQ FOR PRINTER ISSUES
Print Shop Ext. 202
Email - copyprint@ocadu.ca
MFD = Multi-Function Device
SFD = Single Function Device
HOW DO I REPLACE CONSUMABLES? (TONER/WASTE TONER)
* Follow instructions on the display screen
...
WHAT IS ZOOM
Zoom [https://zoom.us/] is a modern enterprise communications
solution, with a secure, easy platform for video and audio
conferencing, messaging, and webinars across mobile, desktop, and room
systems.
USES OF ZOOM
Using video, audio and ...
ZOOM HOW TO SCHEDULING A MEETING
Tip: All Zoom attendees must have Zoom client or app installed to
participate. Please notify your attendees in advance.
Tip: To avoid unwanted guests
-Never share your meeting details (ID and password) on a public foru...
ZOOM: JOINING A MEETING
TIPS:
* PRACTICE GOOD ONLINE MEETING ETIQUETTE: Follow the host
instructions, do not speak over others, use a private chat window to
not disrupt flow of the meeting
* DON'T LET TECHNOLOGY GET IN THE AWAY OF PARTICIPATING: C...
ZOOM MEETINGS 101
TOP 4 TIPS FOR RUNNING EFFECTIVE ONLINE MEETINGS
* ONLINE MEETINGS ≠ REAL IN-PERSON MEETINGS: The meeting needs to
be structured, as participants cannot all speak at once. Lead the
meeting, inviting questions at specific times, and u...
