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5TH STATION TURN AROUND TIME OUR TURNAROUND TIME FOR AN ORDER IS _24 HOURS_ AND COULD POTENTIALLY BE LONGER! How so? Please consider the following: * We want to be sure you are getting exactly what you imagined and this takes time. * The first ste...
COPY & PRINT SERVICES - MFD FLEET REFRESH 2020 FAQ WHAT IS HAPPENING? Copy & Print Services is refreshing our fleet of Photocopiers/Multi-Function Devices (MFDs) across campus! New, improved devices! WHEN IS THIS HAPPENING?  * TUESDAY 18 FEBRUARY - ...
_WELCOME TO THE WORLD OF 5TH COLOUR STATION PRINTING! _ This knowledge base article will provide all the necessary information that you need to get started printing with our newest digital press, the Ricoh C7210sx! Our new digital press (Ricoh C7210sx) i...
RICOH 5TH STATION PRINTING: FREQUENTLY ASKED QUESTIONS WHAT IS 5TH STATION PRINTING? * 5th station printing refers to our printer's capability to print another 'specialty colour' along with the basic 4 process colours (Cyan, Magenta, Yellow, Black). ...
RICOH 5TH STATION ORDER FORM (THE CHIT)   Hello there! In this KB Article we will be going over each component of the Ricoh 5th station order form to help you when getting ready to place an order at Copy & Print Services. 1.A: _NAME _ Where you'll wr...
RICOH 5TH STATION PRICING Prints on the Ricoh cost the same as Standard Laser Printing (See price chart here [https://www.ocadu.ca/Assets/content/copy-print/Print+Shop+Price+List+2018.jpg?method=1]), with the exception of specialty colours and black pap...
Timeline: - Recruitment Period: Summer (July-Aug) - Interview Period: Summer (Aug-Sept) - Training Period: Fall (Sept-Oct) - Evaluation Period: Fall (Dec) - Post-Eval Action: Winter (Jan) - Final Evaluation Period: Spring (May) - End of Contract: Spring (...
WHAT IS SHOWSPACE? Showspace is a publicly accessible viewing space curated by Copy & Print Services with the intent of promoting OCAD University students' work. Selected works will be displayed on three 25.50" x 70" floating panels in the entrance corr...
Apple's Quicktime Player has the ability to record the computer screen. * Launch Quicktime Player. * Click File and select New Screen Recording. * A new Screen Recording window opens. * Click the arrow beside the Record button to make sure the co...
DIGITAL SIGNAGE (XIBO) What is Xibo? Xibo is a powerful open source Digital Signage content management system and display player software. It can display wide range of media on various displays screen sizes and can remotely schedule your content using ...
WHAT IS LIMESURVEY? LimeSurvey is a standalone survey tool that's run on-premise. It's a more complex tool for conducting surveys from internal OCAD U faculty, staff, and students or external users to OCAD U. The LimeSurvey tool is intended to be used b...
Guide for the Non-Student/Non-Employee Access Request Form PLEASE USE THIS FORM [HTTPS://ECM.OCADU.CA/FORMS/NSNESPONSOR] TO REQUEST NON-STUDENT/NON-EMPLOYEE (NSNE) ACCESS FOR THE PERSON(S) YOU ARE SPONSORING. YOU MUST BE AN OCAD U EMPLOYEE TO REQUEST NS...
For those new to using Forms, please review this article before proceeding: OCAD U 365: Getting Started with Microsoft Forms [https://ocaduniversity.sharepoint.com/sites/pwa/OCADUWebsiteUpgrade/_layouts/OneNote.aspx?id=%2Fsites%2Fpwa%2FOCAD%20U%20Website...
GAL FAQ: * What is the Global Address List (GAL)? * Who shows up? * Who sees who? * Which 365 apps use the GAL? * How does this affect my experience on Office 365? * What happens if I am hidden in the GAL? WHAT IS THE GLOBAL ADDRESS LIST (GA...
This article is for former OCAD U students who have content in their student Google Drive. OCAD U is moving the student email system from Gmail to Office 365. Included in the migration is current students, students eligible to enroll and recent alumni. Y...
WELCOME! THIS IS A DIRECTORY OF THE IT SERVICES KNOWLEDGE-BASE ARTICLES THAT YOU CAN READ THROUGH TO HELP YOU GET STARTED AT OCAD U. PLEASE NOTE THAT YOU CAN REFER TO THIS LIST AS A REFRESHER, AS THE ARTICLES IN THIS LIST WILL BE UPDATED WHEN NEEDED. ...
ABOUT OCAD U COMPUTERS Desktops and Laptops are owned by the institution regardless of which departmental budget they were purchased from. IT Services is responsible for supporting and maintaining all OCAD U owned computing technology. CONSIDERATIONS: ...
ONLINE MEETINGS AND WEBINARS WITH ZOOM.US AND MICROSOFT TEAMS IF YOU ARE LOOKING FOR A SOLUTION FOR AUDIO, VIDEO, SCREEN SHARING AND SYNCHRONOUS WORK DURING THE COVID-19 CLOSURE, USE MICROSOFT TEAMS. [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE...
THIS ARTICLE IS AIMED AT USERS WHO WANT TO COLLABORATE WITH EXTERNAL USERS OVER A LONG PERIOD OF TIME TO PROVIDE THEM WITH GUEST ACCESS TO A TEAM. Sharing files from your OneDrive is a quick way to give access to external users. For external users, this...
TECHSMITH RELAY - CAPTURING VIDEO ON MOBILE USING TECHSMITH FUSE TechSmith Fuse can be used to record video and share via TechSmith Relay and Canvas. Perfect for recording course introductions/summaries or showing demonstrations of techniques. TechSmi...
Create Folders on your Library to Organize Content TechSmith Relay has the ability to create Folders (and Sub-Folders) to help organize content. The written procedure is outlined below. Click here to see a video demonstration. [https://ocadu.techsmithrel...
While recording, TechSmith Relay creates temporary files to upload when the recording is complete. If TechSmith Relay crashes or has network connectivity issues, the temporary files can be found, uploaded and re-assigned to the original owner. FINDING T...
TECHSMITH RELAY - UPLOADING VIDEOS TO YOUR LIBRARY OCAD U uses TechSmith Relay for Lecture Capture. It can also be used to store videos that have already been created. Here is how you add videos to your TechSmith Relay Library. * Login to your TechSmi...
The Classic version of the TechSmith Relay application is used to record but it also has the ability to upload previously created videos to your TechSmith Relay Library. * Launch TechSmith Relay. If prompted, enter your OCAD U username and password. ...
TROUBLESHOOTING FAQ FOR PRINTER ISSUES  Print Shop Ext. 202 Email - copyprint@ocadu.ca MFD = Multi-Function Device SFD = Single Function Device HOW DO I REPLACE CONSUMABLES? (TONER/WASTE TONER)  * Follow instructions on the display screen ...
CONTENTS * Enrollment * Usage * Important Security Notice * Services Not Yet Enabled for 2FA * FAQ ENROLLMENT Duo Guide to Two-Factor Authentication Enrollment: https://guide.duo.com/enrollment [https://guide.duo.com/enrollment] PLEASE NOTE...
WHAT IS ZOOM Zoom [https://zoom.us/] is a modern enterprise communications solution, with a secure, easy platform for video and audio conferencing, messaging, and webinars across mobile, desktop, and room systems. USES OF ZOOM Using video, audio and ...
ZOOM HOW TO SCHEDULING A MEETING Tip: All Zoom attendees must have Zoom client or app installed to participate. Please notify your attendees in advance. Tip: To avoid unwanted guests -Never share your meeting details (ID and password) on a public foru...
ZOOM: JOINING A MEETING  TIPS: * PRACTICE GOOD ONLINE MEETING ETIQUETTE: Follow the host instructions, do not speak over others, use a private chat window to not disrupt flow of the meeting * DON'T LET TECHNOLOGY GET IN THE AWAY OF PARTICIPATING: C...
ZOOM MEETINGS 101 TOP 4 TIPS FOR RUNNING EFFECTIVE ONLINE MEETINGS * ONLINE MEETINGS ≠ REAL IN-PERSON MEETINGS: The meeting needs to be structured, as participants cannot all speak at once. Lead the meeting, inviting questions at specific times, and u...