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Knowledgebase : Administrative Staff > Hardware
COMPUTER LEASE OCAD U IT Services, working with the Office of the VP Finance & Admin procures desktop and laptop computers through 4 year leasing agreements. Users wishing to borrow a leased computer are asked to fill out the Staff Laptop Loan form: * Browse to www.ocadu.ca/itsupport [http://www.ocadu.ca/itsupport] * log in on the left hand si...
LAPTOP RETURN DATE FOR 2020 ADMINISTRATIVE LAPTOP LEASE: SEPTEMBER, 2024 IT Services, working with Finance and the VP Admin, has leased a small fleet of laptops for Administrative use. These machines are being directed at users who require mobility and may currently be using an older computer. IT Services will be leasing computers annually, it is impor...
IT Services provides support for hundreds of administrative and faculty computers as well as thousands of student laptops. In order to provide the highest level of support we rely on a standardized fleet of computers and repeatable processes. Outside of our annual refresh process [https://support-its.ocadu.ca/index.php?/Knowledgebase/Article/View/2355/3...
This is a guide on how to connect a Mac to OCAD U's computer management platform known as Microsoft Intune. Connecting your Mac will give you enhanced anti-malware protection and device security from Microsoft Defender Advanced Threat Protection(ATP). This process is only for existing OCAD U owned Macs, not for new deployments. This may also be used...
This process will connect a Windows 10 computer that has already been setup to OCAD U's computer management platform, Intune. This is only for OCAD U computers that have already been deployed and not for new deployments. By connecting your Windows 10 device to Intune, you will receive improved device security via Microsoft Defender Advanced Threat Pro...
This guide is for enrolling existing Windows 10 devices that have already been deployed but need to be enrolled with Microsoft Intune. This procedure can be used on OCAD U owned or personal devices. 1. Begin by opening the Start Menu and searching for the Windows Store. Open it. 2. In the Windows Store, click Search and search for the Company Port...
In the case that you receive a loaner Mac system and are going through the guide described here: https://support-its.ocadu.ca/staff/index.php?/Knowledgebase/ViewKnowledgebase/Article/2474 [https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport-its.ocadu.ca%2Fstaff%2Findex.php%3F%2FKnowledgebase%2FViewKnowledgebase%2FArticle%2F2474&d...
If you have received a Mac laptop for a long term loan from OCAD U and are being instructed by IT Services to complete setup of the device on your own, this article is for you! The following will illustrate what to do during certain portions of the Mac setup process: we have omitted some screens as they may not appear on all computers and aren't integ...
If you have just received a Windows laptop from IT Services this guide details the recommended self-setup procedure. Follow along with this guide on a phone or another computer. You may or may not see all of these screens as part of the setup procedure, and the appearance and wording of some screens may differ slightly. Before you begin, plug the comp...
ABOUT OCAD U COMPUTERS Desktops and Laptops are owned by the institution regardless of which departmental budget they were purchased from. IT Services is responsible for supporting and maintaining all OCAD U owned computing technology. CONSIDERATIONS: * SOFTWARE LICENSING: * IT Services negotiates software licenses based on FTE and Device insta...