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Knowledgebase : Students and Faculty > IT Support
If you need HELP from IT Services, one of the best ways is to SUBMIT A TICKET. A _ticket_ is a request like an email, except: * A ticket can be _assigned_ to a specific staff * Multiple staff can view a ticket, including managers * Tickets have du...
If you can't find an answer to your question in the knowledgebase [https://support-its.ocadu.ca/index.php?/Knowledgebase/List], you can contact one of the Help Desks on campus. You can also log in on the left, and open a ticket directly with IT Services...
IT Services provides a WordPress Multisite instance that is available to all students, faculty, and staff. All users with valid OCAD U credentials have access to this service automatically. GETTING STARTED: Go to: http://blog.ocad.ca [http://blog.ocad....
This article will walk you through the installation of the Deadline Render Manager Client on both Windows and Mac OS X. You can see a video of this procedure at this link [https://ocadu.techsmithrelay.com/FWyy]. WINDOWS * Mount the Deadline network r...
WHO CAN I CONTACT FOR HELP? BRING YOUR COMPUTER TO THE LAPTOP PROGRAM HELP DESK IN ROOM 341, 100 MCCAUL STREET. We're here to help you. IT Services Help Desk 100 341 Monday to Friday 8:00am - 5:00pm laptophelpdesk@ocadu.ca 444 WHAT SUPPO...
For in person help at OCAD U, visit one of our Help Desks [1], email ithelp@ocadu.ca [2] or call 416-977-6000 x277. You may also use this website to create and monitor Tickets: a Ticket is a request for help or support [3] for a desktop computer, wi...
This article will walk you through submitting a job to the Deadline Render Manager. You can see a video of this procedure at this link [https://ocadu.techsmithrelay.com/FWyy]. FILE PATHS Make sure that all external assets (textures, sounds, etc) are i...