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Knowledgebase : Students and Faculty > IT Support
Microsoft Teams is a collaboration platform that combines chat, video and file storage. In this Quick Start Guide we will show you the basic functions of Teams. When you are ready to learn more, the More Resources section provides links to online resources that will explain Teams in more depth. _Please note: Some faculty may create a team for each of t...
If you can't find an answer to your question in the knowledgebase [https://support-its.ocadu.ca/index.php?/Knowledgebase/List], you can contact one of the Help Desks on campus. You can also log in on the left, and open a ticket directly with IT Services. 100 MCCAUL ROOM TYPE OF SUPPORT Technology & LAPTOP LOANS DAYS & HOURS OF OPERATION ...
WHY? Your data is important to you. Keeping your data safe and your computer working are important. Backing up your computer's data is a great way to do that. If something bad happens to your computer, then you don't want that to be the only place your files were stored. We never expect to lose something, but data is one of the few things you can actua...
IT Services provides a WordPress Multisite instance that is available to all students, faculty, and staff. All users with valid OCAD U credentials have access to this service automatically. GETTING STARTED: Go to: http://blog.ocad.ca [http://blog.ocad.ca] - this is the main landing blog for this service where information may be posted regarding update...
While the IT Help Desk is here to support you with any issues you are experiencing with your computer, we would like to provide you with some tips and tricks to optimize your internet at home in preparation for the next semester. Test your internet speed at speedtest.net [https://www.speedtest.net/] The following are recommended speeds based on acti...
I HAVE ACCESS TO A COMPUTER THAT HAS AN UP-TO-DATE OPERATING SYSTEM.  A computer with an up-to-date operating system is the best setup for remote participation. Keeping your software up to date is strongly encouraged for usability and security reasons. You can look up your operating system version as described below: On an APPLE computer: * Click...