Microsoft Teams is a collaboration platform that combines chat, video
and file storage. In this Quick Start Guide we will show you the basic
functions of Teams. When you are ready to learn more, the More
Resources section provides links to online resources that will explain
Teams in more depth.
_Please note: Some faculty may create a team for each of t...
If you can't find an answer to your question in the knowledgebase
[https://support-its.ocadu.ca/index.php?/Knowledgebase/List], you can
contact one of the Help Desks on campus.
You can also log in on the left, and open a ticket directly with IT
Services.
100 MCCAUL
ROOM
TYPE OF SUPPORT
Technology
& LAPTOP LOANS DAYS & HOURS OF OPERATION ...
WHY?
Your data is important to you. Keeping your data safe and your
computer working are important. Backing up your computer's data is a
great way to do that. If something bad happens to your computer, then
you don't want that to be the only place your files were stored. We
never expect to lose something, but data is one of the few things you
can actua...
IT Services provides a WordPress Multisite instance that is available
to all students, faculty, and staff. All users with valid OCAD U
credentials have access to this service automatically.
GETTING STARTED:
Go to: http://blog.ocad.ca [http://blog.ocad.ca] - this is the main
landing blog for this service where information may be posted
regarding update...
A browser cache keeps some site data on your computer which allows
sites to load faster. Clearing the browser cache can help fix common
issues in loading and displaying websites.
CHROME
* In the browser toolbar, click the MORE ⋮ icon.
* Select MORE TOOLS and then select CLEAR BROWSING DATA. The
Settings tab opens.
* In the Time Range dropdown, ...
While the IT Help Desk is here to support you with any issues you are
experiencing with your computer, we would like to provide you with
some tips and tricks to optimize your internet at home in preparation
for the next semester.
Test your internet speed at speedtest.net [https://www.speedtest.net/]
The following are recommended speeds based on acti...
UPDATE DECEMBER 2020:
Due to the Covid 19 Pandemic and worsening public health outlook
CAMPUS ACCESS HAS BEEN SUSPENDED, along with the Service Depot. If you
have equipment needs from IT Services including laptop pickups,
returns or AV equipment related needs, please contact us at
ithelp@ocadu.ca and we will try our best to accommodate your needs.
__...
I HAVE ACCESS TO A COMPUTER THAT HAS AN UP-TO-DATE OPERATING SYSTEM.
A computer with an up-to-date operating system is the best setup for
remote participation. Keeping your software up to date is strongly
encouraged for usability and security reasons. You can look up your
operating system version as described below:
On an APPLE computer:
* Click...
TECHNOLOGY SUPPORT FOR FALL SEMESTER FROM IT SERVICES
The Fall semester is underway! IT Services staff are here to support
your teaching and there are a number of resources the team has
prepared for you.
HOW DO I GET HELP?
Need help? Have a question?
* Join our IT Help Microsoft Team
[https://teams.microsoft.com/l/team/19%3ace33602b80154aa0ba59c...
If it's your First Year, welcome to OCAD University! If you are a
_returning_ student, welcome back: it's a whole new year of change.
JOIN REMOTE LEARNING FOR STUDENTS FALL 2020 CANVAS COURSE
Learn how we're supporting your remote learning experience, what you
should expect, and how to prepare. This course can be done on your own
time and you can pic...
