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Knowledgebase : Students and Faculty > Laptop Program > Hardware
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
PURCHASING AN APPLE REFURBISHED LAPTOP IS A GREAT OPTION FOR SAVING MONEY ON YOUR NEXT COMPUTER. THEY ARE BACKED BY APPLE'S STANDARD 1-YEAR WARRANTY AND ARE TYPICALLY AS GOOD AS BUYING A BRAND NEW MACHINE.  https://www.apple.com/ca/shop/refurbished/mac [...
From time to time, people damage computers. Damage is expensive, not covered by Apple's warranties nor OCAD University's insurance, and hence why we ask that Borrowers take full responsibility for equipment [http://www.ocadu.ca/Assets/content/it/Borrowers...
Faculty are able to have their personally owned laptop imaged by the Laptop Help Desk [http://www.ocadu.ca/services/it/service-catalog/Laptop-Program-Help-Desk.htm]. SECURITY This service is useful for updating your operating system, and encrypting th...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
CONGRATULATIONS FOR COMPLETING YOUR STUDIES AT OCAD UNIVERSITY! Now that you have finished school, you become an esteemed alumni of OCAD U. As an alumni, you no longer pay fees in the Laptop Program, and we no longer provide support for your computer or ...
LAPTOP PROGRAM [https://support-its.ocadu.ca/index.php?/Knowledgebase/List/Index/85] ABOUT [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/631/283/LAPTOP-PROGRAM-ABOUT-THE-LAPTOP-PROGRAM] [https://support-its.ocadu.ca/ind...
Laptop Program Students can borrow a loaner laptop from IT Services if their personally owned laptop is out for repairs or has been stolen. Students are bound to the Equipment Loan Guidelines [http://www.ocadu.ca/Assets/content/it/Borrowers-Responsibiliti...
BASIC MAC TROUBLESHOOTING STEPS A number of issues you may be experiencing with your Mac can be resolved by performing an SMC [HTTPS://SUPPORT.APPLE.COM/EN-US/HT201295] and PRAM [HTTPS://SUPPORT.APPLE.COM/EN-CA/HT204063] reset. These two resets WILL NOT ...