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Knowledgebase : Students and Faculty > Copy & Print
COPY & PRINT KNOWLEDGEBASE ARTICLE DIRECTORY STUDENTS FACULTY ADMIN STAFF STUDENTS: PRINTING INSTRUCTIONS [HTTPS://SUPPORT-ITS.OCADU.CA/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/1333/259/COPY--PRINT-FOLLOW-YOU-PRINT-INSTRUCTIONS] 5TH STATION SPECIALTY C...
This package is for students and staff who wish to use Adobe InDesign's Print Booklet functionality to output a Postscript File. If you are attempting to output a booklet and cannot set paper size and orientation, this package installer will add the...
These are instructions on how to Remove or Add Printers for your Windows 7/10 Computer. REMOVE:  OLD Admin Printing Server: OCADDC4.OCAD.CA ADD: NEW Admin Printing Server: ADMINPRINT.OCAD.CA My Printer Name ADMINISTRATIVE PRINTERS LIST AND LOCA...
These directions explain how to add a networked printer on Mac OS X via the SMB protocol. REMOVE:  OLD Admin Printing Server: OCADDC4.OCAD.CA ADD: NEW Admin Printing Server: PAPERCUT-WIN1-ITS ADMINISTRATIVE PRINTERS LIST AND LOCATION PRINT...
5TH STATION TURN AROUND TIME OUR TURNAROUND TIME FOR AN ORDER IS _24 HOURS_ AND COULD POTENTIALLY BE LONGER! How so? Please consider the following: * We want to be sure you are getting exactly what you imagined and this takes time. * The first ste...
COPY & PRINT SERVICES NOW OFFERS BUSINESS CARDS!  Media/Paper Choices: Matte Cover or Heavyweight Matte (80# or 100# Coverstock) Document Size: W: 3.5" H: 2" (with bleed of 0.0625" or 1/16") Pricing: $20.00 for 100 Double-sided business cards/$15.00 ...
THIS GUIDELINE IS TO ESTABLISH OCAD U’S COPY AND PRINT SERVICES CUSTOM STOCK RULES, REQUIREMENTS AND RESTRICTIONS. THE FOLLOWING APPLIES TO THE ENTIRE OCAD COMMUNITY AS WELL AS PUBLIC PATRONS. DEFINED TERMS: REGISTRATION - Print alignment within the...
Submitting a print job to copyprint@ocadu.ca BEST PRACTICES Please follow our guidelines for file preparation [https://support-its.ocadu.ca/index.php?/Knowledgebase/Article/View/1885/259/copy--print-file-preparation-for-printing] to ensure that we wil...
INKJET TEST PRINTS Every printer is different, and the key to proper printing is proofing. A test print is the most fundamental aspect of proofing; evaluating elements of your images to ensure expectations are established. Specify the printer you woul...
JOB TICKETING FAQ 1. WHAT IS JOB TICKETING? Job Ticketing is Copy&Print service's online ordering system. With Job Ticketing we have some new features such as: Customer reply Updated file uploading size Easier ordering for large format print  2...
JOB TURNAROUND Student Jobs (walk-ins and online orders) are completed on a first-come, first-served basis. Turnaround is dependent on similar volume (long line-ups mean long wait times), which means wait times can range from _a few minutes to a few hour...
PRICING ADJUSTMENTS FOR FY 17/18 After analyzing data and volume from our previous years, Copy & Print Services has decided to make adjustments to our pricing structure, namely in the form of a few price increases. New prices are as follows: SIZE S...
WHAT IS THE MINIMUM PRICE FOR A WIDE-FORMAT PRINT? PRINT OUTPUT MIN PRINT SIZE PRICE MAX PRINT SIZE PRICE MIN SHEET SIZE PRICE MAX SHEET SIZE PRICE WIDE FORMAT LASER 8.5 x 36" $2.12 (BW) 36" x 50' $150 (BW) N/A N/A   $3...
PRINTING FROM A USB    **IMPORTANT**   BE SURE TO FORMAT YOUR USB TO FAT32 IF YOUR USB IS NOT FORMATTED PROPERLY "THE REMOVABLE MEMORY IS NOT FORMATTED" MAY APPEAR WHEN [FORMAT] IS PRESSED, ALL DATA IN THE EXTERNAL MEDIA IS ERASED. 1. Swipe your stud...
WHAT HAPPENS TO MY BALANCE WHEN I GRADUATE? Please see our website for the refund policy [https://support-its.ocadu.ca/index.php?/Knowledgebase/Article/View/2233/259/refund-policy&_ga=2.92656926.269006656.1528727428-445510888.1518530612]. If you have ...
_WELCOME TO THE WORLD OF 5TH COLOUR STATION PRINTING! _ This knowledge base article will provide all the necessary information that you need to get started printing with our newest digital press, the Ricoh C7210sx! Our new digital press (Ricoh C7210sx) i...
RICOH 5TH STATION PRINTING: FREQUENTLY ASKED QUESTIONS WHAT IS 5TH STATION PRINTING? * 5th station printing refers to our printer's capability to print another 'specialty colour' along with the basic 4 process colours (Cyan, Magenta, Yellow, Black). ...
RICOH 5TH STATION ORDER FORM (THE CHIT)   Hello there! In this KB Article we will be going over each component of the Ricoh 5th station order form to help you when getting ready to place an order at Copy & Print Services. 1.A: _NAME _ Where you'll wr...
RICOH 5TH STATION PRICING Prints on the Ricoh cost the same as Standard Laser Printing (See price chart here [https://www.ocadu.ca/Assets/content/copy-print/Print+Shop+Price+List+2018.jpg?method=1]), with the exception of specialty colours and black pap...
SHARED ACCOUNTS  Shared Accounts apply to all PaperCut-related activities, they represent a grouping or department that share a singular balance of printing credit. Users (Staff and Faculty specifically) are assigned access to Shared Accounts, to which t...
**Draft as placeholder** * The device is now onsite, and is capable for walk-up service * This means copying and print/scan via USB is the only service available * -PaperCut is not going to be a factor now as there are too many incompatibilities ...
HOW TO FIND A PUBLIC COPIER  HOW TO USE A PUBLIC COPIER HOW TO HAVE COPIES MADE AT THE DIGITAL PRINT CENTRE   HOW TO FIND A PUBLIC COPIER All public printers located across campus are also copiers and scanners. LOCATIONS: 1430, 113 McCaul ...
COPY AS A FACULTY MEMBER HOW TO HAVE COPIES MADE AS FACULTY AT THE SERVICE BUREAU HOW TO FIND A FACULTY COPIER [HTTP://SUPPORT-ITS.OCADU.CA/HOWTOFIXTHECOPIERSINTHEFACULTYMAILROOMS] HOW TO FIND A PUBLIC COPIER [HTTP://SUPPORT-ITS.OCADU.CA/HOWTOFIXTHECOP...
How To Print Something In Colour For Class Use Or For My Department * Prepare your file for printing. [1] * Obtain an account number from your department's (or faculty office's) administrator to pay for the cost of the print. * Come to...
COLOUR COPYING AND PRINTING FOR STUDENTS How to Print in Colour How to Copy in Colour How to Save Files in the Proper File Format for Printing in Colour How to Order Online as a Student How to Request a Quote Choosing Paper: How to Choose the Right Las...
Loading Funds with Payable How to Check My Print Balance COPY AND PRINT FEES  FEE REVERSALS   LOADING FUNDS WITH PAYABLE  1. Navigate to https://payable.ocadu.ca [https://payable.ocadu.ca] 2. Login using your OCAD U credentials i.e. Username and...
FILE PREPARATION HOW TO PREPARE FILES FOR PRINTING IN COLOUR HOW TO SAVE CC FILES FOR PRINTING AT THE DIGITAL PRINT CENTRE HOW TO PRINT WORD OR PAGES DOCUMENTS TO PDF IN OSX HOW TO SAVE PHOTOSHOP CC FILES FOR PRINTING IN THE LAB HOW TO SAVE ILLUSTRAT...
*FOR HIGH-VOLUME, UNLISTED OR CUSTOMIZED PROCESS PRINT REQUESTS, PLEASE CONTACT THE SHOP VIA EMAIL: COPYPRINT@OCADU.CA 
OCAD U COPY AND PRINT SERVICES IS PLEASED TO INTRODUCE A BRAND NEW AND EASY WAY TO PRINT! The new print system, PaperCut, provides location based printing with release stations that allow you to approve and release print jobs before you pay for them. You...
Credits allocated through payment of Laptop Program Fees are not eligible for refunds. Refunds are processed on a per term basis. Requests for refunds can be submitted at any time, however processing of refunds will only occur during the final two weeks...
WHAT IS SHOWSPACE? Showspace is a publicly accessible viewing space curated by Copy & Print Services with the intent of promoting OCAD University students' work. Selected works will be displayed on three 25.50" x 70" floating panels in the entrance corr...
SUPPLIES AND SUPPORT REQUEST SUPPLIES To order toner or paper for your printer or copier, please email: copyprint@ocadu.ca Be sure to include the following information in your email: * Printer make and model number * Room number * Stock...
MAC [http://webspace.ocadu.ca/~cstott/files/OCADUniversityWirelessPrinting-IAMD.dmg] MAC OS INSTRUCTIONS * Once the download is complete, you will see an icon on your desktop labelled "OCADU-install-IAMD-SFD-01." Open, and then open the one item in ...
TROUBLESHOOTING FAQ FOR PRINTER ISSUES  Print Shop Ext. 202 Email - copyprint@ocadu.ca MFD = Multi-Function Device SFD = Single Function Device HOW DO I REPLACE CONSUMABLES? (TONER/WASTE TONER)  * Follow instructions on the display screen ...