A message or mulitple messages you were expecting from a legitimate known external sender was never delivered to your Inbox. There are many reasons this may have occurred, but first we'll clear a few things up: * MYTH: There is a 'blacklist' that OCAD U IT Services maintains and the person sending you email is on it. * FACT: Except in the case of k...

CAN I RECALL OR DELETE AN EMAIL MESSAGE I SENT TO THE WRONG PERSON, PEOPLE, OR DISTRIBUTION LIST? In certain circumstances and under the right conditions, you can recall a message sent accidentally. There are many limitations as outlined below, which very often do not result in a true recall of the message from all recipients. When in this situation,...

Focused Inbox helps you focus on the emails that matter most to you. It separates your inbox into two tabs--Focused and Other. Your most important emails are on the Focused tab while the rest remain easily accessible--but out of the way--on the Other tab. You'll be informed about email flowing to Other, and you can switch between tabs at any time to tak...

This article is for former OCAD U students who have content in their student Google Drive. OCAD U is moving the student email system from Gmail to Office 365. Included in the migration is current students, students eligible to enroll and recent alumni. You may have received a message indicating that your old OCAD U student email is not being migrated ...