OCAD U maintains a number of email groups for communication to specific Program Areas. These email groups map to specific program areas. HOW TO * TYPE THE NAME OF THE PROGRAM YOU WANT TO EMAIL USING THE FORMAT UNDER "EMAIL GROUP NAME" BELOW. The name ...

A message or mulitple messages you were expecting from a legitimate known external sender was never delivered to your Inbox. There are many reasons this may have occurred, but first we'll clear a few things up: * MYTH: There is a 'blacklist' that OCAD ...

CAN I RECALL OR DELETE AN EMAIL MESSAGE I SENT TO THE WRONG PERSON, PEOPLE, OR DISTRIBUTION LIST? In certain circumstances and under the right conditions, you can recall a message sent accidentally. There are many limitations as outlined below, which ver...

As a result of the file migration from H: drive to OneDrive, some users are unable to access archived email that were saved to PST files on H: and connected to their Outlook profile. This is caused by Microsoft Outlook attempting to locate an archive file...

Microsoft has recently released a new feature to users of Office 365 Mail (also known as Exchange Online) called Focused Inbox (formerly known as Clutter). _Focused Inbox helps you focus on the emails that matter most to you. It separates your inbox int...

Background: Following the migration of all administrative staff and faculty email to OCAD U 365, an audit was conducted on remaining generic mailboxes utilized by departments that are not assigned to one particular user. Generic mailboxes are accessed w...