If you can't find an answer to your question in the knowledgebase
[https://support-its.ocadu.ca/index.php?/Knowledgebase/List], you can
contact one of the Help Desks on campus.
You can also log in on the left, and open a ticket directly with IT
Services.
100 MCCAUL
ROOM
TYPE OF SUPPORT
Technology
& LAPTOP LOANS DAYS & HOURS OF OPERATION ...
ACCESSING THE OCAD U PORTAL, MYOCADU
Access the OCAD U Portal at: https://my.ocadu.ca
[https://my.ocadu.ca/]
Enter your OCAD U Username and Password
Note: Your Username and Password are the same credentials as those
used to login into your work station.
Signing Out from the OCAD U portal
On the top right hand side of the page, select down arr...
When you map a drive, Windows shows the network folder as a drive in
the Network Location section of File Explorer. It will also appear in
the Open dialog boxes of most programs (in the 'This PC' section of
the Navigation pane).
*
Click the START (Windows) button and select FILE EXPLORER. * Select
THIS PC on the left-side panel of the File Explore...
REMOVE A PRINTER
1._ Click_ on the START (Windows) button, then _click_ on SETTINGS
(Cog symbol).
2. In the Settings window that opens, _click_ on DEVICES you want to
remove, _right __click_ and choose REMOVE DEVICE.
ADD A PRINTER
1._ Click_ on the START button, then _click_ on FILE EXPLORER.
2. In the file explorer window, _click_ on the ADDRES...
INTRODUCTION:
OCAD provides VPN (Virtual Private Network) access to all
administrative employees for the purpose of business continuity.
A VPN provides a secure extension of a private network (OCAD's
internal network) into an insecure network (the Internet). It allows
authenticated users to access services (ie. network drives, remote
desktop) that w...
While the IT Help Desk is here to support you with any issues you are
experiencing with your computer, we would like to provide you with
some tips and tricks to optimize your internet at home in preparation
for the next semester.
Test your internet speed at speedtest.net [https://www.speedtest.net/]
The following are recommended speeds based on acti...
WELCOME!
THIS IS A DIRECTORY OF THE IT SERVICES KNOWLEDGE-BASE ARTICLES THAT
YOU CAN READ THROUGH TO HELP YOU GET STARTED AT OCAD U. PLEASE NOTE
THAT YOU CAN REFER TO THIS LIST AS A REFRESHER, AS THE ARTICLES IN
THIS LIST WILL BE UPDATED WHEN NEEDED.
GETTING STARTED:
* Faculty & Staff: How to Access and Log In to OCAD U Email and
Office 365 in a...
OCAD University has buildings and rooms spread across the campus with
information about these room locations reflected in the student
information, HR and payroll system for improved campus navigation.
Each building is assigned an identification, instead of referring to
buildings by number, the system uses letters.
For example:
205 Richmond St. W. ...
OCAD U IT SERVICES MAINTENANCE WINDOW
FRIDAYS 7:30 AM TO 9:00 AM
This brief weekly time slots helps IT Services ensure that OCAD U
servers are patched, secure, stable and up to date with predictable
and minimal down time.
For more information on what IT Services supports, please visit the
OCAD U IT Service Catalog
[http://www.ocadu.ca/services/it/s...
SELECT YOUR DEVICE / OS :
ANDROID DEVICES
IOS DEVICES (IPAD,IPHONE)
BLACKBERRY
OSX(10.6 AND HIGHER)
WINDOWS 10
IOT (INTERNET OF THINGS) AND EMBEDDED DEVICES
WIRELESS: HOW DO I CONNECT TO OCADU WI-FI ON ANDROID DEVICES?
1.From the main menu, go to SETTINGS, and choose
WI-FI under WIRELESS & NETWORKS
2.If the Wi-Fi is OFF,slide to turn ON .You sho...
