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Knowledgebase : Administrative Staff > Getting Started at OCAD U (Employees)
If you can't find an answer to your question in the knowledgebase [https://support-its.ocadu.ca/index.php?/Knowledgebase/List], you can contact one of the Help Desks on campus. You can also log in on the left, and open a ticket directly with IT Services. 100 MCCAUL ROOM TYPE OF SUPPORT Technology & LAPTOP LOANS DAYS & HOURS OF OPERATION ...
ACCESSING THE OCAD U PORTAL, MYOCADU Access the OCAD U Portal at: https://my.ocadu.ca [https://my.ocadu.ca/] Enter your OCAD U Username and Password Note: Your Username and Password are the same credentials as those used to login into your work station.   Signing Out from the OCAD U portal On the top right hand side of the page, select down arr...
When you map a drive, Windows shows the network folder as a drive in the Network Location section of File Explorer. It will also appear in the Open dialog boxes of most programs (in the 'This PC' section of the Navigation pane). * Click the START (Windows) button and select FILE EXPLORER. * Select THIS PC on the left-side panel of the File Explore...
REMOVE A PRINTER 1._ Click_ on the START (Windows) button, then _click_ on SETTINGS (Cog symbol). 2. In the Settings window that opens, _click_ on DEVICES you want to remove, _right __click_ and choose REMOVE DEVICE. ADD A PRINTER 1._ Click_ on the START button, then _click_ on FILE EXPLORER. 2. In the file explorer window, _click_ on the ADDRES...
INTRODUCTION: OCAD provides VPN (Virtual Private Network) access to all administrative employees for the purpose of business continuity. A VPN provides a secure extension of a private network (OCAD's internal network) into an insecure network (the Internet). It allows authenticated users to access services (ie. network drives, remote desktop) that w...
While the IT Help Desk is here to support you with any issues you are experiencing with your computer, we would like to provide you with some tips and tricks to optimize your internet at home in preparation for the next semester. Test your internet speed at speedtest.net [https://www.speedtest.net/] The following are recommended speeds based on acti...
WELCOME! THIS IS A DIRECTORY OF THE IT SERVICES KNOWLEDGE-BASE ARTICLES THAT YOU CAN READ THROUGH TO HELP YOU GET STARTED AT OCAD U. PLEASE NOTE THAT YOU CAN REFER TO THIS LIST AS A REFRESHER, AS THE ARTICLES IN THIS LIST WILL BE UPDATED WHEN NEEDED. GETTING STARTED: * Faculty & Staff: How to Access and Log In to OCAD U Email and Office 365 in a...
OCAD University has buildings and rooms spread across the campus with information about these room locations reflected in the student information, HR and payroll system for improved campus navigation. Each building is assigned an identification, instead of referring to buildings by number, the system uses letters. For example: 205 Richmond St. W. ...
OCAD U IT SERVICES MAINTENANCE WINDOW FRIDAYS 7:30 AM TO 9:00 AM This brief weekly time slots helps IT Services ensure that OCAD U servers are patched, secure, stable and up to date with predictable and minimal down time. For more information on what IT Services supports, please visit the OCAD U IT Service Catalog [http://www.ocadu.ca/services/it/s...
SELECT YOUR DEVICE / OS : ANDROID DEVICES IOS DEVICES (IPAD,IPHONE) BLACKBERRY OSX(10.6 AND HIGHER) WINDOWS 10 IOT (INTERNET OF THINGS) AND EMBEDDED DEVICES WIRELESS: HOW DO I CONNECT TO OCADU WI-FI ON ANDROID DEVICES? 1.From the main menu, go to SETTINGS, and choose WI-FI under WIRELESS & NETWORKS 2.If the Wi-Fi is OFF,slide to turn ON .You sho...