Activating, Extending and Managing Autodesk license
Updated: 12 August 2019 12:44 PM
We no longer support on-campus licensing for Autodesk products on student or faculty computers.
Please follow the instructions here: https://support-its.ocadu.ca/index.php?/Knowledgebase/Article/View/133/289/laptop-program-autodesk-software
To Activate or Extend your Autodesk license:
To use the version of Autodesk that we have included in our image, you must first borrow a license from our server. The easy steps below explain how to borrow this license via AutoCAD (this will resolve the issue for ALL Autodesk programs, including 3Ds Max). You will need to do this once every six months at most.
*Please note that Autodesk gets installed onto a Windows OS. To boot to the Windows software installed on a Mac (Bootcamp), start up the computer while holding down the 'option / alt' key, and then select "Bootcamp" from the list.*
Again, please note you HAVE to be on campus and logged into the wireless network for this work.
You can return the license and re-borrow again at any time by typing 'RETURNLICENSE' and following the steps above to borrow again.
Re: licensing bug in Autodesk software:
We have observed a bug in some applications from Autodesk. Despite borrowing/extending a license, certain apps when launched will pop up a window searching for access to the FlexNet Server. At this point, you will need to click the "Cancel" button - after which, the window will reappear - and repeat this action until the window disappears completely and the app launches. You may have to click "Cancel" a large number of times for this to work.
If you have any questions or concerns, please do not hesitate to contact us at (416) 977-6000 x444, email@example.com, or come by the IT Services Help Desk. Our hours are Monday to Friday 8am to 5pm.