Knowledgebase: Hardware
Laptop Program: Recommended PC Laptop
Updated: 20 May 2020 02:47 PM
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Recommended PC Laptops:
Microsoft Surface Book 3 and
Dell Precision and Alienware

We are in the process of updating our models for 2020-21 and will be updating this page.

We expect to support:

  • Dell XPS 13

  • Surface Book 3 13.5

  • Surface Book 3 15

  • Dell Precision 5550 and 5750

  • Dell Alienware m15 & m17


Already Own a PC? Don't want to buy the Recommended Model?

Here is our minimum recommended specification for older PC models.

We recommend you talk to the Help Desk before buying a machine. Based on our surveys, students are generally happier with the laptops we recommend. These two charts show satisfaction for our recommended models (first) and any other laptop (second):

laptop satisfaction laptop satisfaction other models

If your system is not a recommended system we offer little support for it:

  • We cannot image your laptop nor install Windows operating system on your laptop
  • We make a best effort troubleshoot issues brought to us, but generally we will redirect users to their own manufacturer for support.
  • We repair Apple laptops on site. The Dell models are either return to depot or on-site warranties. If you purchase a Microsoft warranty, the Microsoft Store at the Eaton Centre can assist you.

This often results in students wasting large amounts of valuable time: your time is more valuable than the money you save buying a cheap laptop. Please purchase a recommended configuration for your program.

What about XYZ brand of laptop?

We can't say whether another brand laptop may or may not be a good deal or good hardware to use. We evaluate all the computers we recommend and listen carefully to student feedback. We keep in mind that you will have this computer for three to four years. We recommend you purchase the recommended Microsoft Surface, Dell or Apple MacBook Pro.