Knowledgebase: Administrative Staff
Self-Service Deployment: Apple Computers
Updated: 12 April 2021 11:33 AM

If you have received an Apple computer from OCAD U and are being instructed by IT Services to complete setup of the device on your own, this article is for you!

The following will illustrate what to do during certain portions of the Mac setup process: we have omitted some screens as they may not appear on all computers and aren't integral to the setup process. If you have a computer that supports Touch ID(fingerprint reading) then you will see that screen in addition to the following.

1. Ensure the computer is plugged in to power, situated in a place where you might want to leave it for a while, and you have an available internet connection.

2. Turn on the computer. Some newer models turn on automatically when you open them or plug into power.

At the first setup screen, select Canada.

3. Connect the device to Wi-Fi. Do not continue without an Internet connection.

4. Remote Management is enabled. Management means that the computer will receive software and settings from OCADU's computer management service.

IMPORTANT: If you don't see the Remote Management screen as part of the setup process, restart the system and try again.

If it still doesn't show up, you will need to follow the steps in this article which details an alternative setup process:

This screen can take some time to complete as there is an automatic process that happens. Depending on your Internet connection, this may take some time. In some cases this process will 'hang' or get stuck, in which case you may need to attempt to restart the machine, or skip it and perform the alternative process linked to above.

You will be required to authenticate with your full OCAD U ID in the Username field. That's your username you would use to log into OCAD U's website or computers, followed by "". This looks like an email address, and may be your email address, but in some cases your username is different than your email(if you have a numeric username)

so to recap, the username must be written as and the password is your regular OCAD U password.


5. Restore Data. If you have a Time Machine backup of a previous Mac you would like to transfer your files and user account from, you can select the first option. This is not necessary, but can be convenient.

If you do decide to do so, please follow the instructions at to transfer only your data and avoid transferring old applications and settings which could cause errors.

If you do restore your old account, you will not be prompted to complete the rest of this setup procedure as illustrated and should proceed to step 11.

6. Sign In with Your Apple ID. This is not a mandatory step of the setup procedure, however if you want to download apps from the App Store, you'll need an Apple ID. If you don't want to do this now, click on "Set Up Later".

7. Create Computer Account. Create your username and password for your user account on this computer.

8. Enable Location Services: Check the box to Enable Location Services. This is important in case the computer is lost, and will increase the possibility of finding the computer again.

9. Choose Appearance

10. Your user account is now set up, but there are a couple things the computer still needs to do. You'll be prompted to restart the machine, and if you don't click the button, the computer will restart itself after a short delay.


11. Software Deployment: After rebooting, you'll see a window that will show the progress of software being downloaded and installed on your computer. When it finishes you'll be at the login screen.

Let the computer install the remaining software: leave the machine at this point for about 20-30 minutes. This should be enough time for it to complete the installations. 


12. Enabling FileVault (Encryption): 

Go ahead and log in. You'll see a dialog asking for approval to enable FileVault. Click "Enable Now". You'll then see a second dialog confirming the enablement.


13. Completing Encryption setup and Recovery Key

After some delay, you'll see another dialog box showing a Recovery Key: you may wish to record this recovery key somewhere--in the event you forget your computer's password, you can use this to reset the password.

Write it down in a secure place, or even better store it in a password manager. OCAD U IT Services will also store this key for you as part of our management of the computer.

14. Click Continue. The initial setup is done! You may now wish to install any Adobe Software you might want to use through the Creative Cloud Desktop App, and sign into Microsoft Office.