Technology Support for Faculty - Fall 2020
Updated: 21 January 2021 11:45 AM
Technology Support for Fall Semester from IT Services
The Fall semester is underway! IT Services staff are here to support your teaching and there are a number of resources the team has prepared for you.
How do I get help?
Need help? Have a question?
Book 1-on-1 Time with IT Services Now
If you directly email an individual IT staff member, they may redirect you to email@example.com to queue your request.
Review our Guides
We have created extensive guides on supporting your remote teaching experience this Fall with our core supported applications.
Guides for Students
Get comfortable with your laptop
Emails have gone out to all Faculty approved by their Faculty Office for a new laptop loan this summer. Please review the emails carefully and review our FAQ: https://bit.ly/Faculty-Laptop-Pickup-FAQ
Sessional Faculty Loans
If you are a sessional faculty who requires a semester long loan of a laptop:
What’s new in macOS Catalina and Windows 10
There are lots of changes in macOS and Windows 10, and we’ve created these resources to assist you.
Request Large Online Event Support in Advance
If you need assistance with an online event, please request support at least 2 weeks in advance.
Watch your OCAD U 365 email for upcoming events
We will be coordinating workshops with our colleagues in the Faculty Curriculum Development Centre, so please keep an eye on your Outlook email and calendar for updates.