Knowledgebase: Hardware
Loaner Self-Service Deployment - Apple Alternative Setup Process
Updated: 14 September 2020 02:34 PM

In the case that you receive a loaner Mac system and are going through the guide described here:

https://support-its.ocadu.ca/staff/index.php?/Knowledgebase/ViewKnowledgebase/Article/2474

and do *not* see the Remote Management screen in step 5, please follow these steps:


Proceed to perform the rest of the user account setup procedure. You will see additional screens at this time due to the lack of management. You may be asked to enter an Apple ID or to enable encryption. Skip these steps for now and elect to perform them later.

Once your account has been created and you've arrived at the desktop, open the Terminal application (Located in Applications/Utilities)

 

After the Terminal window loads, type this command, pressing Enter at the end:

 

sudo profiles renew -type enrollment

 

You will be asked to enter a password. This is the password for the computer account you just created. Type it in and press Enter. You won't see any input or characters while you type in the password.

 

You should then see a window similar to this appear, and you may be asked to approve the enrollment. Do so if asked or if you can see an Approve button available.


MDM_profile_picture

After this, you should restart and perform the "enable encryption" steps of the setup guide after step 11 in the Knowledge Base article: https://support-its.ocadu.ca/staff/index.php?/Knowledgebase/ViewKnowledgebase/Article/2474