Copy & Print Services: Service Depot and Online Services Summary
Updated: 08 March 2021 10:07 AM
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Copy & Print Services: Service Depot (Curbside Pickup)
The University will be providing students, faculty and staff with access to an in-person Service Depot on Monday and Thursday mornings. The Service Depot will be located in the Auditorium at 100 McCaul St.
Important Info:
- Dates: Starting Thursday March 11
- When: Mondays and Thursdays, from 9 a.m. to 12 p.m.
- Where: 1st Floor Auditorium, 100 McCaul St.
- What: Copy & Print Services will have a pickup desk from which orders can be retrieved
- Who: This service is available to all members of the OCADU Community
The process can be simplified to four simple steps!
- Order up!
- Eyes up!
- B O O K
- Pick up!
Students:
- Sign in to our Job Ticketing System (JT) to submit your order (Order Up!)
- While being reviewed, Copy & Print Service Staff may contact you via JT if we require any extra info or if changes need to be made to the file. (Eyes Up!)
- After we've finished working on your order, you will receive a prompt to book for pickup on the Service Depot Booking Page. (B O O K)
- Arrive at your designated pickup time at the Auditorium (Rm 190, 100 McCaul St.) to receive your order and be on your way! (Pick Up!)
Staff/Faculty:
- Contact us at copyprint@ocadu.ca (Order Up!)
- Be sure to include:
- The files to print
- Instructions for each file (copies, colour/B&W, etc…)
- Any relevant charging info (GL Account, user in lieu, etc..)
- Copy & Print Services Staff will respond and ensure all details are confirmed before printing. (Eyes Up!)
- Following production, you will be prompted to book a pickup appointment on the Service Depot Booking Page. (B O O K)
- Arrive at your designated pickup time at the Auditorium (Rm 190, 100 McCaul St.) to receive your order and be on your way! (Pick Up!)
Things to note:
- We currently do not provide same-day turnaround. Orders typically must be submitted 1 business day in advance and will be available the next Service Depot Day.
- If there are no pick-up orders scheduled, staff will be on-site but not staffing the Service Depot table.
- Students, Staff & Faculty are encouraged to communicate with Copy & Print Staff via GOHST (see below) for any questions or print-related chit-chat!
Safety & Security Protocol:
Please review Safety Protocols under OCADU's Gradual Reopen Strategy before visiting the campus.

Graphics Output Help, Service, & Training (GOHST)
What is GOHST?
- GOHST is a service provided by Copy & Print to aid OCADU Community Members (Primarily Students) in understanding file formatting for the purpose of print output.
- GOHST also offers technical support and expertise to staff and faculty for professional development as well as assistance for courses/student groups. This is typically in the form of workshops and information sessions.
What's different from the service we've provided before?
- GOHST is an adaptation of our pre-existing service capability of walk-in print output assistance, informational/promotional outreach, and general physical presence in the OCAD U community.
- What we cannot accomplish in person, we can now do so online.
GOHST Services
- GOHST Teams Group (Microsoft Teams)
- https://bit.ly/CPGOHST
- GOHST on Teams allows any member of the OCAD U Community to contact us on an open forum and chat with our staff
- It is also the host group for our various live sessions:
- Open Mic Sessions are live FAQs, ensuring blocks of time where our staff can reply instantaneously. This also allows participants to listen in passively.
- How-To's will be aired to allow participants a chance to ask questions about the process as it happens.
- There may also be other opportunities and workshops available in the future!
- GOHST Booking
- https://bit.ly/CPGOHSTBooking
- The GOHST Booking system allows the OCAD U Community to book specific, 1-on-1 time with our staff to tackle anything related to Copy & Print.
- There are various session types to help narrow down what
- GOHST CANVAS Course (Work in progress!)
- https://canvascloud.ocadu.ca/courses/2012
- This CANVAS Course is the static resource for Print Training, providing short videos and external articles and media.
- Enrollment and subsequent viewing of Published Modules is intended for anyone in the OCAD U Community
General Inquiry
Feel free to Email us at copyprint@ocadu.ca!
We are also on Twitter: @OCADUPrintShop
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UPDATED GOHST.png (135.36 KB)
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