Knowledgebase: Students and Faculty
Adobe Creative Cloud: Deserialization
Updated: 31 July 2018 01:30 PM

When switching to using an Adobe Enterprise ID on a computer that has been imaged by IT Services with a serialized package, it is recommended that one perform a deserialization of the existing Adobe software on the computer before signing in to avoid problems.

Deserialization packages are available for Mac and Windows as attachments in this KB article.


 Adobe CC (1.26 MB) (1.61 MB)