OCAD U 365: Getting Started with Microsoft Teams
Updated: 13 February 2018 02:23 PM

Getting Started with Microsoft Teams 

Microsoft Teams is a powerful online chat, file sharing, task management application with video and audio conferencing. It allows you to work in one or more teams to plan, collaborate, and communicate on day-to-day or large projects. It provides deep integration with other Office 365 services including OneNote, so it’s a great way to reduce email and get to the point when you’re trying to get things done.

What does Teams incorporate? 

  • A Team comprised of people you choose
  • Channels for chats
  • Planner for shared plans
  • To-do for personal tasks
  • A shared notebook editable in OneNote and Teams
  • Shared files
  • Video and Audio chat and meetings
  • An email group for the team
  • External bots that can connect other popular services 

How can I learn more about Teams? 

How do I request a Team?Planner

We’re currently piloting Teams with a few departments, and have only given the Team creation privilege to certain users. If you’re interested in joining the pilot, Submit a Ticket for IT Services and tell us that you would like to try it out. 

What do I need to do if I’m planning to use Teams?

  • Spend some time in advance learning more about Teams. Use the Lynda.com playlist and bookmark our learning resources above.
  • Decide who will be the Owner of the Team. Owners have special privileges like being able to add or remove members and maintain the team.
  • Decide who will be on your Team. There may be some department staff who prefer email communication. Because of this you are responsible for keeping your Team membership correct and up to date.
  • Pick a rollout date. We need to turn on the service for you
  • Pick a tutorial date. Schedule a time when your group can attend an in-person or online for a tutorial
  • Give us feedback. Please ensure you fill out the OCAD U 365 Teams Feedback at https://forms.office.com/Pages/ResponsePage.aspx?id=0WnkBiotj0aum33wlo6213DVo8uEvzVDhG5a8N1yVlRUOFAxTFhOVFBLSVdJRlBVOFlUUVdGVTA1Sy4u 

What happens if I stop using Teams?

After 90 days, the Owner of the Team will be asked if the Team is still active via Email. The Team Owner is required to respond to keep the Team active. If there is no response, the Team is deprovisioned, which amounts to a “soft” delete. 

If your Team is “soft” deleted, you can request it be reactivated for a period of time, after which the Team is completely deleted. 

Can I export the contents of chats from Teams?

End users do not have a relatively easy way to export the contents of chats. If you need to have a conversation that requires extensive detail and archive ability, use email. Teams has archiving, search, eDiscovery as part of the compliance features for IT Administrators, but it’s not readily available to end users. IT can also undelete (recover) Teams.

How secure or confidential is Teams?

Teams is tied to the same authentication and security protocols as other Microsoft products in the Office 365 suite. It also has the added benefit that it only connects to people inside your organization. However, remember that by the very nature of Teams, you are broadly sharing content within a group you control, so use this as a guide for the types of content you share with Teams.

Can I invite users outside the organization to Teams?

Yes, but only if they have Office 365 accounts. https://docs.microsoft.com/it-it/microsoftteams/guest-access?ui=en-US&rs=en-US&ad=US

Can Students access Microsoft Teams?

Not currently. We’re working to move students to OCAD U 365. Stay tuned.

How do I get support for Teams? 

Submit a Ticket with IT Services

  • Please indicate whether you’re using the desktop or web client, macOS or Windows, and what browser.

Other Resources