Knowledgebase: OCAD U 365 Email
OCAD U 365: Password Reset Notifications
Updated: 03 July 2019 10:35 AM

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If you receive a pop up message within Outlook or in the Office 365 web application ( notifying that it is “Time to change your password”, it is legitimate and you should follow the instructions below to change your OCAD U password. IT Services currently requires that users change their passwords every 730 days for security reasons. You are receiving the notification because your password is approaching the maximum age limit. If you receive a targeted email message in your Inbox that does not appear to originate from OCAD U IT Services asking you to change your password, it is very likely to be a phishing attempt and should be reported to and deleted.


The pop-up will look something like this, and is legitimate:

Change Password

Please note: You cannot change your password within the OCAD U 365 web application. The only place you can change your OCAD U password is



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