OCAD U 365: OneDrive & SharePoint FAQ
Updated: 22 July 2020 02:44 PM
What is the difference between OneDrive and SharePoint and how do I access them?
OneDrive: Store business documents for your own use in OneDrive.
Find both at https://365.ocadu.ca
With the OneDrive application, you can sync files between your computer and the cloud, so you can get to your files from anywhere. You can work with your synced files directly in File Explorer (Windows) or Finder (Mac) and access your files even when you’re offline. Whenever you’re online, any changes that you or others make will sync automatically.
Note: The application for syncing both OneDrive and SharePoint files is called “OneDrive.”
If you are syncing files to your computer, always ensure there are green checkmark icons on all of the folders and files. If you do not see them, do not make any changes to documents. Quit and relaunch the OneDrive application on your computer to resolve the issue. If you are on a mac, follow the instructions linked above for syncing and ensure you turn on “Finder Integration” in order to see the icons.
Note: if you have multiple OneDrive accounts configured you will see multiple cloud icons.
The H: drive has been locked to ensure the smooth transition of files to OneDrive and SharePoint to avoid end user confusion and/or file duplication.
Browse to the OCAD U 365 Portal at https://365.ocadu.ca and click the OneDrive icon. In the left panel, select Recycled Items to see any recently deleted files. Select the file and right click to select Restore from the drop down. It will be moved back into your OneDrive folder.
Yes. When your computer has an internet connection again, it will automatically sync.
If any of your files contain any of the following characters, they will not sync properly to OneDrive. The OneDrive application warns you if any of your files are not syncing properly: " # % * : < > ? / \ |
Why am I sometimes prompted to log in with OCADUid@ocadu.ca.? Am I supposed to use my OCAD U email address?
No. Regardless of your email address, if you are prompted to log in with OCADUid@ocadu.ca you put your OCADUid (OCAD username) with @ocadu.ca.
Name: Test Cupcakes
Email Address: email@example.com
OCAD U 365 Username for device or application configuration: firstname.lastname@example.org
This how-to article will show you how to share folders or documents in a number of ways. These instructions work for both OneDrive and SharePoint.
Items to note: