Knowledgebase: OCAD U 365
Faculty & Staff: Configure OCAD U 365 Email on Android
Updated: 30 January 2017 04:03 PM

These instructions are for configuring OCAD U email to the Mail app of your Android device generally apply to any model Android, though some menu options and screen views may differ slightly. 

OCAD U IT Services recommends that you use Microsoft Outlook for Android to access your Office 365 Email & Calendar.  The Outlook app was designed to work with Office 365 and provides more features and functionality than the native Android email and calendar applications. Click here for more information on downloading and installing Outlook for Android.

Note: Instructions no. 1-4 assume you have an OCAD U email account set up already. Skip down to No. 5 if this is the first time you’re adding OCAD U email to your Android device.

1. From the Settings menu, select Accounts & sync (this application may be named Accounts on some versions of Android).

Android1

2. Select Corporate (this option may be named Exchange or Exchange ActiveSync on some versions of Android).

Android2

3. Tap the Remove Account button. 

4. At the prompt confirm that you really want to delete the account.

5. From the Settings menu, select Accounts & sync (this application may be named Accounts on some versions of Android) then Add Account.

Android3

6. Select Corporate (this option may be named Exchange or Exchange ActiveSync on some versions of Android). 

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7. Enter your primary e-mail address and the same password you used to access your email before migration.

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8. Tap Next (called "sign in" on some Android devices)

9. Enter the following account information:

  • Domain\Username: Enter your OCADUid@ocadu.ca. Your OCADUid is your OCAD U username - eg. jdoe, doej, 3150001. The OCADUid@ocadu.ca format  is required by Microsoft for Office 365. It is not to be confused with your OCAD U email address. 
    • If Domain and Username are separate text boxes in your version of Android, leave the Domain box blank and enter your OCADUid@ocadu.ca in the Username box. 
  • Password: OCAD U password
  • Exchange Server: outlook.office365.com
  • Check both of the SSL options.

Android9

10. Tap Next.

11. Once your device has verified your account with Office 365 Email & Calendar, you may be presented with a Remote security administration warning indicating that our Office 365 Email & Calendar policies will enforce password-protection on your device. If you do, just tap OK to dismiss it.

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12. Next you should see the Account settings screen.
The options available depend on the version of Android on your device and may include the following:

  • Email checking frequency: The default value is Automatic (push). When you select this option, e-mail messages will be sent to your phone as they arrive in your mailbox. We recommend only selecting this option if you have an unlimited data plan.
  • Days to sync: This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including one day, three days, and one week.
  • Sync contacts from this account: If you select this option, your contacts will be synchronized between your phone and your Exchange account.

Android12

13. Tap Next and enter a name for this account, then tap Done to complete setup.

 



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