Laptop Program: Adobe ID for Students
Updated: 12 November 2019 11:31 AM
What is an Adobe ID and why do I need one?
As a part of the Laptop Program, IT Services activates an Adobe ID for all students in the Laptop Program that is associated with your student email address.
This allows you to access your subscription to Adobe Creative Cloud desktop apps, use Creative Cloud mobile apps, libraries and services seamlessly across your devices using your OCAD U identity, all without a visit to the IT Help Desk. An Adobe ID is a personally held identity with Adobe.
First time activation
Is my username and password the same as my OCAD U ID?
No. This is one service at OCAD U that does not use the same username and password as your regular OCAD U username and password. Your username and password information is stored with Adobe, and if you forget it, you can reset your password with Adobe.
How do I install Adobe Creative Cloud?
If you already have the Adobe Creative Cloud application installed, you can skip to steps 7 & 8.
I already have an active Adobe ID with my student email address. Do I need to cancel any payment information?
Yes. If you previously used a redemption code through https://ocadu.onthehub.com to unlock a 1-year subscription, and gave your credit card information to Adobe, they will charge your card once the subscription lapses from your previous redemption code.
To cancel your personal account, browse to:
Are there any Adobe Services that are not supported with my Adobe ID?
It is our understanding that any service that OCAD U does not provide to students with our software agreement such as Adobe Stock, you may choose to personally pay for this service yourself.
What happens when I graduate from OCAD U?
Please read about Adobe Creative Cloud for Graduating Students.
Whatever happened to Redemption Codes for Adobe CC?
Adobe is no longer supporting Redemption Codes for students: this article documents the new preferred method for licensing.