Laptop Program: Adobe ID for Students
Updated: 07 September 2020 09:36 PM
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What is an Adobe ID and why do I need one?As a part of the Laptop Program, IT Services activates an Adobe ID for all students in the Laptop Program that is associated with your student email address. This allows you to access your subscription to Adobe Creative Cloud desktop apps, use Creative Cloud mobile apps, libraries and services seamlessly across your devices using your OCAD U identity, all without a visit to the IT Help Desk. An Adobe ID is a personally held identity with Adobe. How do I activate my Adobe ID?
Is my username and password the same as my OCAD U ID?No. This is one service at OCAD U that does not use the same username and password as your regular OCAD U username and password. Your username and password information is stored with Adobe, and if you forget it, you can reset your password with Adobe. NOTE again: For students who were registered prior to March 2020, your Adobe ID is the old version of your student email (e.g. 123456@student.ocadu.ca or tl99zz@student.ocadu.ca). How do I install Adobe Creative Cloud apps?If you already have the Adobe Creative Cloud application installed, you can skip to steps 7 & 8.
I already have an active Adobe ID with my student email address. Do I need to cancel any payment information?Yes. If you previously used a redemption code through https://ocadu.onthehub.com to unlock a 1-year subscription, and gave your credit card information to Adobe, they will charge your card once the subscription lapses from your previous redemption code. To cancel your personal account, browse to: https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html Are there any Adobe Services that are not supported with my Adobe ID?It is our understanding that any service that OCAD U does not provide to students with our software agreement such as Adobe Stock, you may choose to personally pay for this service yourself. What happens when I graduate from OCAD U?Please read about Adobe Creative Cloud for Graduating Students. What happens if I do not have an active status with OCAD U?If for some reason you are not currently an active student at OCAD U, meaning that you have lost your status as a student, your Adobe license will end. Our licensing agreement only allows us to license students of the University, and if you are not currently a student, we're unable to continue your license. Whatever happened to Redemption Codes for Adobe CC?Adobe is no longer supporting Redemption Codes for students: this article documents the new preferred method for licensing.
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