Copy & Print: Supplies and Support
Updated: 07 April 2021 09:42 AM
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Supplies and supportRequest suppliesTo order toner or paper for your printer or copier, please email: Be sure to include the following information in your email:
Supplies are delivered on the next delivery day, twice weekly during the fall and winter semesters, once weekly during the summer. Print Errors: Troubleshooting & RefundsIf you have released a print and have been charged, but no print comes out, double-check the following:
If you release a print that doesn't come out, wait 24 hours before contacting copyprint@ocadu.ca. The system checks for any errors on a 24-hour cycle and will automatically refund your account if it detects an error in printing. If you have not received a refund after 24 hours, please contact copyprint@ocadu.ca with the following information:
Request copier and printer supportTo have a copier or printer serviced, please note the error message displayed on the machine and email:
If the situation is urgent, please contact: Graham Stone, Specialist, Copy & Print Services gstone@ocadu.ca 416-977-6000 Ext. 2111 | |
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