Self-Service Software Installs at OCADU
Updated: 09 September 2015 11:54 AM

It is now possible for non-administrator users to install IT-approved software on managed computers on-campus and loaner laptops.

This feature is provided via our Absolute Manage client, which is available both in Windows and Mac OS X.


Mac OS X:

1. Locate and click on the OCAD IT icon on the top right corner of the menu bar. Select "Software Self-Service"

OCADU IT App appearance

2. Within a few seconds, a new window will appear that will display a list of the software available to install. Select the software you wish to install and click "OK". In the attached screenshot, we are installing Google Drive.

Self-Service window



1. Select the Absolute Manage tray item, bottom right corner of the screen, click on it

Self Service tray item Win

2. Clicking on the tray item will provide a menu with extra options. From those, select "Show On-Demand Software". This will result on a window almost identical to the one shown on Mac OS X on the instructions above. Select the software you wish to install, and click on "OK" to install.

Note that on this menu there is also a one-click option to be taken to our ticketing system portal, where you may create a support ticket when needed.

Self-Service options


This covers installing software on an OCADU-managed system using Absolute Manage. Additional software may be added to our portal in the future, based on needs and requests.