Faculty Laptop Imaging Guidelines and Process
Updated: 20 February 2015 12:13 PM
Faculty are able to have their personally owned laptop imaged by the Laptop Help Desk. It may be useful to take advantage of this service when:
What does “image” mean?
When we refer to the "image" in the Laptop Program, we are talking about the optimized software installation that we place on your laptop computer. We take one computer, install all the software and then take a snapshot of the computer or an image, which we then deploy to your laptop. You retain full control of your computer: you have administrative access in the operating system to your laptop, so you can install additional software and manage system updates.
We image computers rather than perform manual installations because:
What kind of laptop can we image?
How do I prepare for imaging?
Backup your computer before you bring it to the Help Desk, since the process ERASES your computer COMPLETELY. You can restore your data when the computer is returned to you.
How long does imaging take?
This can take anywhere between 2 to 5 hours (give or take), depending on the computer model and work being done. Speak with the Laptop Help Desk staff for more details.
What software can I get through imaging?
All Computer models:
PC Laptop or Boot Camp partition:
(other software used by students is potentially available, based upon special request)
Submitting a Request for Imaging