Welcome to the IT Services Support Portal
RSS Feed
Latest Updates
Grad Ex AV Equipment Loan Information
Posted by Stevan Plavsa on 23 April 2018 10:10 AM

Grad Ex 2018

Read more »

Grad Ex: How can I borrow AV equipment & iMac computers?
Posted by Stevan Plavsa on 14 March 2018 08:29 AM

It's that time of year again! Grad Ex is fast approaching, here is what graduating students need to know about borrowing AV equipment: 

Each department has been given specific space allocations spread throughout the campus for the display of graduating student work.

Some of the rooms will be smart rooms, and the equipment available in those rooms is to be used and shared per the directions of your Discipline Chair, Graduate Program Director or Associate Deans. Data projectors and any other equipment including projector screens and speakers that are installed in smart rooms CANNOT BE ADJUSTED OR REMOVED UNDER ANY CIRCUMSTANCES WITHOUT SPEAKING TO A/V DIRECTLY. Please email us at avhelp@ocadu.ca if you have any questions about this.

A limited number of LCD screens, data projectors, slide projectors, and audio set ups are available depending on your needs. Do not use duct tape or other types of tape since they leave a residue and impact the integrity of the cords. 

The A/V Help Desk will have Apple iMacs, keyboards, mice, and locking cables available to loan for this year’s Graduate Exhibition. As equipment is limited, requests will be handled on a first-come, first-served basis.

You are responsible for ensuring that the equipment loaned to you remains secured and monitored properly throughout the Graduate Exhibition. The AV Help Desk will supply locking cables and locks to assist with this (you will not receive the keys).

Theft is a real concern with serious consequences, please be vigilant. 


The AV Help Desk will have a Graduate Exhibition Equipment Request and Reservation Info table in the Lobby of 100 McCaul. Students wishing to borrow AV equipment for their exhibit are required to attend on one the following days

  • Monday April 2 10:30 a.m. to 3 p.m.
  • Tuesday April 3 10:30 a.m. to 3 p.m.
  • Wednesday April 4 10:30 a.m. to 3 p.m.

Please note that any changes to the above dates will be communicated in advance. You will be able to come and inquire and discuss your setup as well as reserve equipment. We are happy to help and make recommendations and suggestions. iMacs will be reserved on a first-come, first-served basis. You will be allowed to reserve 1 iMac per student and also speak to someone about the possibility of reserving additional equipment such as projectors, TV’s, speakers etc.

For any other inquiries, please feel free to visit the AV Help Desk (Room 343 at 100 McCaul) between the hours of 8:30 a.m. to 4:30 p.m. Monday to Friday to discuss your Graduate Exhibition setup or email us at avhelp@ocadu.ca.

You are personally responsible for the well-being and safe return of any equipment signed out in your name. The usual late fees, abandonment fines and replacement costs still apply. Please refer to the Equipment Circulation Guidelines here:


Read more »

Students! Submit now to the Adobe Design Achievement Awards
Posted by Andrew McAllister on 09 March 2018 04:11 PM

A great way to launch a creative career is to submit to the Adobe Design Achievement Awards. The competition allows OCAD Students an opportunity to have their work seen by top Design professionals and connect with other creatives. Students around the globe from top Art & Design Colleges and Universities submit their work, I want to encourage as many OCAD U students as possible to submit work. 

  • Submit now at https://adobeawards.com
  • Early Bird Deadline: Tuesday, April 24
  • Final Submission Deadline: Monday, June 4 

Winners can earn international exposure, mentorship, Creative Residency and scholarship nominations, connecting with colleagues and a trip to Adobe MAX in Los Angeles. Learn more about the benefits.

Read more »

2018 Adobe Creative Residency Applications open now!
Posted by Andrew McAllister on 12 February 2018 11:12 AM

Here in IT Services, we're into all things Adobe, and this is a great opportunity for an upper year OCAD U student. The Adobe Creative Residency offers creatives in the early stage of their career the chance to work on their passion projects for an entire year, while Adobe provides support with full salary, health benefits, creative tools, and mentorship.     

Applications for the 2018-2019 Adobe Creative Residency are now open! Now through February 25th, Adobe is accepting applications and I would encourage OCAD U students to apply. You can learn about the program and how to apply here: https://adobe.ly/2Dlfye6


To learn about the Adobe Creative Residents from 2017, check out this YouTube video:

Read more »

Canvas 2018 Update: Whee!
Posted by Andrew McAllister on 12 January 2018 04:48 PM

Accessibility CheckerWe're now on the next to latest release of Canvas, and many of you will see some great new functionality.

Known Issues

  • Google Drive integration is temporarily disabled. Google Drive integration has been restored.  
  • Avatar pictures may not display in Internet Explorer 11. In some versions of IE11 users' avatars may not display correctly. We're trying to diagnose the issue.

New Features

- Assignments and pages can be duplicated
- Font size increased, new icons

- Better indication for missing and late submissions

- Option to automate create/association of blueprint courses

- For courses, notifications always include the course name as the sender name, rather than "OCAD U - Canvas"
- Several fixes to Blueprint courses.
- The instructor Peer Review assignment page displays the student reminder icon. (Bug fix)

- Rubric criteria can include a point range instead of just an individual point value
- The Publish and Unpublish icons in Canvas have been updated
- Numerous fixes to Blueprint courses
- Fix for assignment scrolling bug
- Large images are resized in SpeedGrader to fit the content window. (!!!)

- Accessibility checker!
- The Gradebook History page includes display filters for a specific student, grader, assignment, and start and end date.
- Create Rubric or Edit Rubric view, criteria visibly display all add, edit, and delete icons
- When a user splits a rubric rating, the rubric displays an Edit Rating window that includes the rating score, rating title, and rating description.
- Navigation link visibility in a Blueprint course is synced to associated courses.
- Module changes in a Blueprint course are synced to associated courses.

- New gradebook (opt-in): https://community.canvaslms.com/docs/DOC-13333-canvas-release-new-gradebook 
- Additional views to sort and filter assignments
- Custom color status options
- Improved keyboard accessibility on grade entry
- Assignments, graded discussions, and pages can be duplicated within a module
- Users can remove a page as the Front Page in a course and allow the Pages Course Navigation link to direct to the Pages Index page.
- Criteria can be duplicated within a rubric
- The Conversations Inbox includes a usability change for selecting multiple conversation threads
- Emails for Canvas notifications include responsive HTML and CSS for mobile devices



From Instructure:

  • In this production release (December 9), the Analytics link has been moved to the Account Navigation Menu for admins. In courses, assignment group settings include an option to move all assignments to another assignment group, and instructors can view a label for inactive enrollments in groups.
  • For instructors using the New Gradebook, the Grade Detail Tray indicates concluded student enrollments when concluded enrollments are visible.
  • Small design updates have been made in the Canvas interface for Collaborations, the Dashboard, and the Rich Content Editor, and Italian is a supported language in Canvas. Other updates have also been made to various APIs and other integration documentation.
  • Production release notes also include fixed bugs.


From Instructure:

  • In this production release (January 6), institutions using the New Gradebook can apply late and missing policies to course assignments, and submissions that need to be graded only display one assignment icon regardless of assignment type. Additionally, instructors can enable the New Gradebook on a per-course basis if the feature option is allowed for their account. Previously the New Gradebook could only be enabled on a per-course basis by a Canvas admin.
  • When a submission is graded in SpeedGrader, rubrics support excess points above the maximum point value for each criterion.
  • In the Rich Content Editor, the Accessibility Checker includes a minor design update and a new content contrast rule. The Rich Content Editor Whitelist supports the Audio Controls element, and the Content Selector Images tab includes an alt text field and decorative image checkbox when uploading new images to course files.
  • The student Grades page menus have been updated for improved accessibility, and concluded courses display in the Courses menu as long as the course has not been restricted from being viewed after the course end date.
  • Various updates have been made to APIs and other integration documentation. Production release notes also include fixed bugs.



Read more »